See how teams in retail, events, hospitality, membership, and identity use Passinstance to run wallet programs in production.
Featured rollouts
Event Organiser Moves to Wallet Tickets — No App, No Print Queue
Ticket Sharing Fraud: Blocked by device binding
Retail Chain Replaces Paper Punch Cards with Apple & Google Wallet Loyalty
Card Loss Rate: Near zero — always in the phone
Hotel Group Issues Digital Room Keys and Loyalty Cards via Apple Wallet
Plastic Card Dependency: Reduced significantly
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5 matching case study(ies)
Ticket Sharing Fraud: Blocked by device binding
PDF tickets were shared as screenshots, could not be updated when venues changed, and entry queues stayed long.
Wallet tickets with rotating QR codes, live venue updates, and NFC tap-to-enter at gates.
Ticketing in production with anti-fraud needs and real-time communication.
4 cases
Card Loss Rate: Near zero — always in the phone
Challenge: Paper punch cards were forgotten, had no redemption tracking, and offered no way to re-engage customers between visits.
Solution deployed: Branded Apple Wallet and Google Wallet loyalty passes with stamps, geo notifications, and real-time redemption tracking.
Plastic Card Dependency: Reduced significantly
Challenge: Plastic key cards demagnetised easily, loyalty cards were left at home, and front-desk check-in bottlenecked peak arrivals.
Solution deployed: Wallet passes for stay confirmation, loyalty tracking, and amenity bookings with geo-notifications on property.
Print And Post Costs: Eliminated for digital members
Challenge: Annual plastic cards were costly to print and post, often lost, and gave members no on-demand view of status or renewal dates.
Solution deployed: Wallet membership passes with tier, expiry, member ID, and automated renewal reminders before expiry.
Badge Printing: Eliminated
Challenge: Printed daily badges were slow to issue, created waste, and could not be revoked instantly when bookings changed.
Solution deployed: Wallet access passes from email confirmation links, with QR entry scanning and instant revocation from the dashboard.
Talk to the team to scope your use case, choose the right plan, and prepare a rollout that fits your organization.
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