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AdhésionB2BProgramme d’adhésion

Membership Organisation Migrates 10,000 Members to Digital Wallet Cards

Migration d’un programme d’adhésion vers des cartes wallet dynamiques avec renouvellement, statut et support opérationnel simplifiés.

Complexité
Simple
Wallet supporté
Apple Wallet + Google Wallet
Résultat clé
Print And Post Costs: Eliminated for digital members
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Membership Organisation Migrates 10,000 Members to Digital Wallet Cards
20 juin 2025
Print And Post Costs
Eliminated for digital members
Lost Card Replacements
Near zero
Renewal Reminders
Automated via push notification
Problème initial

Annual plastic membership cards were expensive to produce and post, frequently lost, and gave members no way to check their status or renewal date on demand.

Solution déployée

Wallet membership passes with member tier, expiry date, member ID, and a renewal push notification before expiry.

Résultat obtenu

Print And Post Costs: Eliminated for digital members

Pourquoi ce cas est une preuve commerciale

Ce déploiement montre comment Passinstance permet de lancer rapidement un programme wallet, l’automatiser, le piloter en production et le faire évoluer avec des résultats métier visibles.

Résultats métier

Ce que l’équipe a gagné concrètement

Suppression papier/plastique
Adoption mobile
Efficacité opérationnelle
Print And Post Costs

Eliminated for digital members

Lost Card Replacements

Near zero

Renewal Reminders

Automated via push notification

App Required

None

Capacités mobilisées

Les briques utilisées pour déployer en production

Cartes d’adhésion dynamiquesAutomatisations de renouvellementMises à jour temps réelSegmentation par statut

Membership Organisation Migrates 10,000 Members to Digital Wallet Cards

The challenge

A professional membership organisation posted plastic membership cards to 10,000+ members annually. Cards were frequently lost or damaged. Members called support to check their expiry date or member number — information that was on the card they couldn’t find.

The solution

Passinstance issued a Wallet membership card for each member via the API. The card showed member tier, ID number, and expiry date. The team configured an automated push notification 30 days before expiry, prompting renewal directly from the lock screen.

What changed

New members received their digital card the same day they joined — no waiting for post. Renewals triggered a pass update automatically. Support calls about card status dropped as members could check their pass at any time.

Continuer l’exploration

Comparer les cas d’usage, les solutions et les plans

Passez de la preuve commerciale aux capacités produit puis au cadrage budgétaire pour préparer un déploiement adapté à votre organisation.

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